Support

Last updated 2026-10-26

Write to hello@social238.com for everything: support, billing, data requests and security reports. We answer within 2 business days. There is no phone and no chat.

What to include

• Your organisation.
• What you need, or the request id.
• If it is about a key, only the first characters of the key (the prefix). Never send the full key.

Useful pages

• Status
• API documentation
• Ask to be removed
• Privacy
• Terms

Security

To report a security problem, email hello@social238.com with the word security in the subject. We read it first. We do not run a bounty yet.